| Those Mac users think they're so cool |
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| Thursday, 24 April 2008 | |
![]() People look at the new Macbook air TEXT OF STORYKAI RYSSDAL: It was technology's turn in the earnings barrel today. After the bell, Amazon reported a 28 percent rise in first quarter profits. Apple said its profits jumped more than 35 percent. That's got to have shareholders thankful for all those iPod and Mac owners out there, thankful for the advertising and marketing teams, too, They've made a splash with those commercials, the ones where the techno-hip Mac guy triumphs over the clueless PC guy. Andrea Gardner reports Mac owners might be a little clueless themselves. ANDREA GARDNER: You know the commercial.
Apple rolled out these ads to make you think Macs are much cooler than PCs. After all, the Mac guy wears designer jeans and sneakers, and the PC guy is overweight and balding, but over time, many consumers have found themselves charmed by the bumbling PC, and irritated by the lofty Mac. Marissa Gluck is a marketing analyst with Radar Research.
According to a new marketing study, if you own a Mac, you might want to slap yourself. Mindset Media surveyed 7,500 computer users in 20 different personality traits, such as self-esteem, pragmatism and modesty. They found that Mac owners pretty much personify the Mac guy from the commercials. Among other things, they think they're more extraordinary than the average Joe. That's according to Mindset co-founder Sarah Welch.
The survey revealed that Mac users often describe themselves as perfectionists. They're also more likely than PC users to whiten their teeth, drive hybrids, drink Starbucks coffee and eat organic food. Nitty-gritty research like this helps companies craft an advertising message around their customer's mindset. Again, marketing analyst Marissa Gluck.
Apple didn't commission the Mindset survey, but it's clear that the company knows its buyer. Apple's computer market share has grown significantly since these ads debuted in 2006, but there are risks when companies create ads that precisely reflect the persona of their core consumers. For some, it could be too close for comfort, says Gluck.
After taking an honest look in the mirror, I too realized that the Mac cliche is fitting: perfectionist, Starbucks drinker, organic eater, and yes, even a bit superior. Not surprisingly, I own a Mac, sigh. In Los Angeles, I'm Andrea Gardner for Marketplace. Source: Public Radio, Marketplace. Broadcasted on 04/23/08
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